Job Description
AAC is seeking an IT Service Delivery Manager for a client in Glen Rock, NJ. This person will lead a team of IT Service Desk Analysts across the Northeast. The role will provide ongoing support to the IT Service Desk Analysts and IT Operations team as a whole, monitoring the Freshservice ticketing system and constantly striving to improve the services delivered by the team.
** This position can be worked on a hybrid/remote schedule with 3 days on-site, and 2 days remote per week. **
RESPONSIBILITIES:
REQUIREMENTS:
Advanced Automation Consulting, Inc., headquartered in Columbia, SC, is an IT Consulting Services firm focused on the long-term success of our clients and consultants. At AAC, we never lose our intense, passionate focus on the needs of our clients. We attract and retain the best and brightest consultants and provide them with support, training, and the project discipline to ensure the success of our clients and AAC.
We operate at the highest level of integrity at all times, strive to be the *Best of the Best* in all that we do, and we are the Best Value service provider to our clients.Advanced Automation Consulting, Inc., headquartered in Columbia, SC, is an IT Consulting Services firm focused on the long-term success of our clients and consultants. At AAC, we never lose our intense, passionate focus on the needs of our clients. We attract and retain the best and brightest consultants and provide them with support, training, and the project discipline to ensure the success of our clients and AAC. \r\n\r\nWe operate at the highest level of integrity at all times, strive to be the *Best of the Best* in all that we do, and we are the Best Value service provider to our clients.
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