Job Description

Overview: The MBA Shingo Coordinator and Program Support will support the MBA office staff in day-to-day operations and will be heavily involved with all Shingo MBA specialization students in the Huntsman School of Business at Utah State University. In this role, the candidate will serve as the primary point of contact and advisor for all Shingo MBA students and assist them in navigating their academic journey and ensuring Shingo MBA students meet program requirements for graduation. The candidate will also be responsible for coordinating marketing and recruiting efforts for the Shingo specialization between the MBA Office and the Shingo Institute and will be responsible for helping develop a system to grow and scale the Shingo specialization. A hybrid remote working schedule may be possible after an appropriate training period in the MBA office along with demonstrated competency. Responsibilities: Key Responsibilities: Academic Advising: Provide academic guidance and support to Shingo Specialization students, including course selection, scheduling, and graduation requirements. Student Support: Serve as a resource for students, offering support and guidance on academic and university matters. Communicate program updates, deadlines, and other important information to students in a timely and effective manner. Program Coordination: Coordinate program activities (such as orientation, Shingo workshops and projects, and events) to enhance the student experience and promote successful completion of program. Collaborate with faculty, MBA and Shingo Institute staff, and other stakeholders to enhance the program and student experience. Program Promotion: Assist MBA and Shingo Institute staff in marketing and recruiting efforts to grow the Shingo specialization. Collaborate and coordinate a system to standardize and scale the program as it grows. Occasional travel may be required. Student Engagement: Foster a sense of community among Shingo MBA students through regular communication, networking opportunities, and engagement initiatives. Record Keeping: Maintain accurate records of student progress, including grades, credits, and program requirements, to ensure timely completion of the program. Office Support: Assist with office projects as needed. Qualifications: Qualifications: Five years of previous experience in student services or related field preferred. Excellent communication, interpersonal, and organizational skills. Ability to work independently and collaboratively in a fast-paced environment. Strong attention to detail and ability to maintain accurate records. Proficiency in Microsoft Office, Salesforce, and other relevant software applications. Occasional travel may be required. Preferred: Knowledge of the Shingo Institute and Shingo Model, preferred. Knowledge of higher education policies, procedures, and regulations Utah State University, preferred. Required Documents: Along with the online application, please attach:

1. Resume/CV
2. Cover Letter- upload under "Other Documents 1-10"
3. Writing Sample(s)- upload under "Other Documents 1-10"
4. Contact information for 3 professional references

**Document size may not exceed 10 MB.** Advertised Salary: $22 to $24/hour ADA: Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. College/Department Highlights: The Utah State Master of Business Administration (MBA) with a concentration in organizational excellence is an online program where you will gain a deep understanding of the Shingo Model and the principles and behaviors necessary to make organizational excellence sustainable. Earn a full MBA from Utah State University with this cutting-edge program that includes virtual attendance at Shingo conferences, summits, and showcases. Network with other professionals as you complete the virtual Shingo workshop series taught by Shingo Licensed Affiliates: Discover Excellence, Systems Design, Cultural Enablers, Continuous Improvement, Enterprise Alignment, and Build Excellence. Participate in virtual study tours to companies that are using the Shingo Model. Many of them are also Shingo Award recipients. University Highlights: Founded in 1888, Utah State University is Utahs premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utahs counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price. Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the universitys ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. About the Region U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USUs main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institutes 2022 ranking for best-performing small cities in the nation. *updated 04/2024 Notice of Non-discrimination: In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law. The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies: Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266 Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266 Mailing address: 5100 Old Main Hill, Logan, UT 84322 For further information regarding non-discrimination, please visit or contact: U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov *updated 09/2023

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