Job Description
SRE Delivery Manager
Location:Dallas, TX. Local to Dallas and in the office 2-3 days a week
Duration: Long Term Contract
Job ID:R1012028.01
Skills (EXPERT/ADVANCED/NONE)
1. SRE Delivery Manager
2. Communication - Able to communicate clearly with their teams and clients to provide instructions and manage expectations.
3. Leadership - able to manage teams, direct instructions, and resolve conflicts. They also need to be able to manage workloads based on each individual
4. Project management - able to see projects through to completion and communicate with their entire team.
5. Organizational skills - able to designate tasks, create budgets, and delegate resources to ensure they use their employees\' talents optimally
6. Collaboration - Able to collaborate with other departments to work with people who are experts in their own fields.
Description:
The SRE Delivery Manager would have the following responsibilities
• Provide oversight and governance to various SRE activities that happen in Pod 5-7
• Track day-to-day incidents and move them towards closure
• Responsible for managing the backlog for LTCM for Quality 1 platform Reliability and Availability, from an SRE perspective
• Assume end-to-end ownership/responsibility for platform related incidents, mobilize support from various teams and Pods and drive progress
• Make priority calls in consultations with PO/Principal Engineer on Product SRE Features
• Own SLOs and Error budgets for Platforms
• Own technology trials POCs, create plans for evaluations and interface with external vendors
• Publish reports and update key stakeholders on state of SRE implementations
• Collaborate with legacy Pods (1-4) and other organizations (Chofer etc) to identify key Product SRE features to determine SRE Roadmap
• Continue to Streamline processes for incident management, problem management and change management. Ensure all SREs (existing New) are compliant with the processes and take remedial actions
• Identify SRE training needs for the whole program and coordinate training programs
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