Work From Home Job at Fedex, Mililani, HI

QWRCZkR3Q1dSdmp1VzBFRktHZmxYd214L3c9PQ==
  • Fedex
  • Mililani, HI

Job Description

Job Title: Work From Home Customer Service Representative
Employer: FedEx

Job Description:

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat. You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx’s commitment to excellent customer service.

Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide information about shipping services, rates, and delivery times.
- Resolve customer issues and complaints in a timely manner.
- Process orders, track shipments, and handle returns.
- Document customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
- Collaborate with other team members and departments to resolve complex issues.

Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a quiet workspace.
- Basic computer skills and familiarity with customer service software.

Job Tags

Remote job,

Similar Jobs

Aulani, A Disney Resort & Spa

Entertainment Activities Host/Hostess - Part Time, $24.85/Hour Job at Aulani, A Disney Resort & Spa

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: ~100% full coverage of healthcare for you and your eligible dependents ~100% paid tuition at network schools ~ Free lunch ~ Free parking ~ Free theme park admission ...

Play CV

Assistant Musical Theater Director Job at Play CV

 ...at any one of the Castro Valley Unified School Districts elementary or middle schools. PlayCV is proud to offer an extensive Theater Arts program for any interested student. Each school year, PlayCV creates a Musical Theater Performance class. PlayCV is committed... 

AT&T

Part Time Retail Sales Consultant - CAMBRIDGE, MA (CAMBRIDGESIDE MALL ) Job at AT&T

 ...Job Description: Its time to take your sales career to the next level. Every day youll be at the center of it all. Your goal? Create...  ...customers needs. Prior retail or customer-facing sales experience is a plus. No sales experience? Well provide you with the tools... 

Rubenstein Law, P.A.

Litigation Attorney Job at Rubenstein Law, P.A.

 ...Law continues to grow to meet the needs of victims nationally. Some verdicts include: $4.8M verdict against supermarket giant Winn Dixie $7.7M verdict against Bethesda Hospital and Plastic Surgeon $5.1M verdict in a car accident with serious spinal cord injury... 

Values Value

C++ Developer Job at Values Value

 ...Creating/updating tools for working with game assets. What kind of professional are we looking for?~5+ years of experience in C++ development ~ Strong understanding of data structures and algorithms ~ Good understanding of C and C++ ABI ~ Understanding of hardware...